BK Blinds FAQ
BK Blinds Selby Frequently Asked Questions…
At Bk Blinds Selby, our main concern is customer service and would like to assist you in any way that we can. Here you will find a list of just some of the frequently asked questions that we receive. If you don’t find the answer to your question then please contact us and we will make it our priority to ensure that your query is satisfied.
Q How do I measure for my blinds?
A. You can call me or make an enquiry so that we can measure up for your blinds completely free.
Alternatively if you would like to take your own measurements there are two ways:
Recess measurements – This is for fitting inside your window area from top to bottom and also from side to side.
You will need to measure in 3 places across and also in 3 places top to bottom and provide the smallest measurement.
When the blind is made adjustments are already calculated at source to allow for the brackets so you obtain the perfect fit.
Q. What if I want the blind to fit around the window recess?
A. This is not a problem. You will need to provide exact measurements of the width and also the drop so that the edges are covered and this will be the exact size of your blind. No deductions will be made to your blind when it is made.
Q. I already have a vertical blind and would like to change the look in my room. Can I buy new louvres?
A. Yes you can. We can do this several ways, you can post me one of the louvres and choose a new fabric from our great range and we can provide a quote to replace all the existing louvres to provide a brand new look at a fraction of the cost. I will also supply new weights and chains to go with your new louvres.
Q. How long will it take to receive my blinds?
A. Usually I would allow 2 weeks from the moment you make the order.
Q. I have damaged my blind while I was removing it to decorate my room, Can I buy new fittings?
A. Yes. We can supply new replacement fittings for your blind. However if you are not sure how to replace these fittings please get in touch and we will be delighted to help.
Q. I had my blinds fitted some time ago and have just refurbished my kitchen with new tiles and now my blind does not fit. Do I need to buy a new blind?
A. No. We simply take new measurements of the recess and return your blind to have this re-cut to fit your new measurements. A fee will be charged for this service at a fraction of the cost of a new window blind.
Q. I have just purchased a new conservatory and would like new blinds but I don’t want holes being drilled into the frame.
What can I do?
A. We have various alternative window blinds such as Perfect fit or Intu blinds. These window blinds are designed to fit inside the window frame fitted just around the glazed area. They are available as a roller type, and also pleated designs. This is a brilliant blind that fits inside your window without any drilling or screws.
Q. How do I obtain a quote?
A. You can contact me by phone or email.
Q.Can I have an appointment in the evening as I am working during the day?
A. Yes. Here at BKBlinds Selby we are here to help and our flexible working hours allows us to work around you.
Q. I have my own business and customers are coming in all the time and I am worried about health and safety?
A. We treat health and safety as a priority and a risk assessment will be conducted at the time you make the order. In these instances we would always suggest fitting the blinds when the business is closed to your customers therefore your business will operate as normal without any issues.
Q. I am a first time buyer and would like blinds in my new home. Do you provide a discount for first time buyers?
A. Yes. Please make an enquiry and call for an appointment. Our offers change from time time and discounts apply to window blinds.
Q. Do you offer discounts for OAP’s?
A. Yes. Please call for an appointment to discuss your requirements and we will discuss our current offers to the various range of window blinds.
Q. Do you supply blackout blinds?
A. Yes. we have a wide range of blackout roller blinds and blackout vertical blinds.
Q. Do you make special blinds for kitchens or bathrooms?
A. Yes we have a range of moisture resistant blinds to meet your requirements and will be ideal for your bathroom/Kitchen window. We also have machine washable vertical blinds.
Q. I have just agreed the sale price on a house I am buying. Is it possible to obtain a quote before I move in?
A. Yes. We can arrange with the estate agent to measure up for the window blinds and can provide you with a quote once you have chosen the fabric that you would like. I can also order these in preparation to fit the new window blinds for your move in date.